Privacy Policy

FDG Multiservices (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our services, including our website, mobile applications (if applicable), and in-person interactions.

As a general contracting business, the information we collect and how we use it differs significantly from a healthcare provider. This policy has been rewritten to reflect that.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, address, phone number, email address.
  • Project Information: Details about your project, including location, scope, and specifications.
  • Payment Information: Credit card or other payment details, billing address.
  • Communication Information: Records of our communications with you, including emails, phone calls, and text messages.
  • Website Usage Information: Information about how you use our website, such as pages visited and time spent on the site (if applicable).

How We Collect Information

We may collect your information through various means, including:

  • Website Forms: When you fill out forms on our website, such as contact forms, quote requests, or project inquiries.
  • In-Person Interactions: When you meet with our staff in person, such as during consultations or site visits.
  • Phone Calls and Emails: When you contact us by phone or email.
  • Text Messages: When you communicate with us via text message (see “SMS/Text Messaging” section below).
  • Referrals: From third parties who refer you to us.

How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: To provide you with the contracting services you have requested, including project planning, execution, and management.
  • Communication: To communicate with you regarding your project, including scheduling, updates, and issue resolution.
  • Billing and Payments: To process payments and send invoices.
  • Customer Support: To provide you with customer support and answer your questions.
  • Marketing: To send you marketing materials about our services (with your consent, where required by law). You may opt out of these communications at any time.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Improving Services: To analyze your information to improve our services and customer experience.
  • Legal Compliance: To comply with applicable laws and regulations.

Disclosure of Your Information

We may disclose your personal information to the following:

  • Subcontractors: To subcontractors who are involved in your project.
  • Suppliers: To suppliers of materials and equipment for your project.
  • Business Partners: To business partners who assist us in providing our services.
  • Legal Authorities: To comply with legal requirements or to protect public safety.

Your Rights

You may have the following rights regarding your personal information:

  • Access: To request access to your personal information.
  • Correction: To request that your personal information be corrected.
  • Deletion: To request that your personal information be deleted (subject to legal requirements).
  • Opt-out: To opt out of marketing communications.

SMS/Text Messaging

We may use text messaging to communicate with you about your project, including scheduling updates, important notifications, and other relevant information.

  • Consent: We will obtain your express consent before sending you text messages. This may be done via website forms, verbally, or through other means.
  • Opt-out: You can opt out of receiving text messages at any time by replying “STOP” to any message or by contacting us directly.
  • Message and Data Rates: Standard message and data rates may apply.
  • Frequency: The frequency of text messages will vary depending on the project.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

📞 201-994-9097
📧 info@fdgmultiservices.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.